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Packaging FAQ
Not sure where to start? Weâll take you through step-by-step, from conception, development to delivery.Â
JRNY FullâService Packaging FAQ
- COST & GENERAL FIT
- MOQ (Minimum Order Quantity)
- TIMELINE
- DESIGN & ENGINEERING
- MANUFACTURING & LOGISTICS
- MATERIALS & FINISHES
- QUALITY & PARTNERSHIP
- QUOTE REQUEST
Q2: What kind of clients do you typically work with?
We serve growth-stage and independent brands that view packaging as a strategic asset. Our best-fit clients typically order 5â10Ă the MOQ and value craftsmanship, CMF, and originality over lowest cost.
Q3: What is your MOQ?
| Packaging Type | MOQ (Starting From) |
|---|---|
| Rigid Box | 1,000 pcs |
| Folding Carton | 3,000 pcs |
| Corrugated Box | 1,000 pcs |
| Glass Container | 10,000 pcs |
| Metal Container | 10,000 pcs |
| Plastic Container | 10,000 pcs |
| Paper / Mylar / Plastic Bags | 10,000 pcs |
Tip: For best cost-performance, plan for 5â10Ă MOQ.
Q4: Whatâs the typical project timeline?
| Stage | Estimated Time |
|---|---|
| Consultation & requirements | 1â2 weeks |
| Design & structural development | 2â4 weeks |
| Sampling & prototyping | 7â14 working days |
| Client review & revisions | 1â2 weeks |
| Mass production | 25â30 working days |
| Complex projects (multi-component) | 30â40 working days |
| Air freight (China/Taiwan â US/EU) | ~2 weeks |
| Sea freight (China/Taiwan â US/EU) | 6â8 weeks |
Q5: Can you handle both structural and visual design?
Yes. We provide end-to-end design: dieline engineering, structural development, and surface artwork.
Q6: Do I need technical specs before starting?
Not required. Basic dimensions, market positioning, and visual references (e.g., moodboards, competitor links) are enough to begin.
Q7: What file formats do you accept?
Vector files: AI, PDF, EPS (300 dpi minimum)
- Text outlined
- Images embedded
- Special finishes on separate layers
- Files in CMYK color mode
Q8: Will I get a proof before production?
Yes. Youâll receive a final print proof (and 3D rendering if requested) for approval before moving forward.
Q9: Can I get a prototype before mass production?
Yes. We offer physical prototypes to test material, structure, and finishing before committing.
Q10: What delivery terms do you support?
We support FOB, EXW, DDP, and DDU. Courier delivery is available for small orders or samples.
Q11: What payment methods do you accept?
T/T, PayPal, Zelle, Venmo, and Western Union.
Q12: What materials can I choose from?
- FSC-certified paperboard, kraft, corrugated
- Compostable & high-barrier films
- Glass jars, aluminum tins, rigid plastics
Q13: What finishing options are available?
Foil stamping, embossing/debossing, spot UV, matte/gloss/soft-touch lamination, holographic effects, and more.
Q14: How does JRNY ensure quality?
- Strict QC at every stage: raw material checks, in-line inspections, pre-shipment review
- Certifications available (SGS, FSC)
- Advanced press calibration for color & branding accuracy
Q15: Why choose JRNY?
- A boutique packaging partner, not a mass vendor
- Built for design-led brands that want packaging to tell a story
- 10+ years of experience balancing creativity with manufacturing reliability
- End-to-end service: consulting, design, production, and logistics
- A team that delivers with honesty, speed, and care
