Your Packaging Solutions, All in One Place.

Support Center

Not sure where to start? We’ll take you through step-by-step, from conception, development to delivery. 

Search
Home / Support Center
Horizontal Pattern-Color-8 | Horizontal Pattern-Color-8 | JRNY

Choose Your Packaging Path

Find the right support based on where your project stands.

Not sure where to start? Whether you need a full packaging solution or already have a design ready for production, JRNY will help you understand the process, prepare key project details, and connect with the right packaging expert.

Consulting → Design → Prototype → Mass Production

From early packaging ideas to structure, materials, prototyping, and mass production, our team helps you turn product goals into packaging that is ready for the market.

File Review → Sampling → Production → Shipping

If you already have artwork, a dieline, or a packaging sample, we can help review the details, prepare production samples, and move your project into mass production.

Horizontal Pattern-Color-8 | Horizontal Pattern-Color-8 | JRNY

Built on Verified Manufacturing Capability

See how our supplier assessment process supports buyer confidence.

Before starting a custom packaging project, buyers need more than a product catalog — they need to know who they are working with. Our supplier assessment video gives you a closer look at how manufacturing capability, production processes, and quality systems are reviewed.

Horizontal Pattern-Color-8 | Horizontal Pattern-Color-8 | JRNY

What to Know Before You Start

Key project details that affect cost, timeline, and production planning.

Before starting a custom packaging project, buyers need more than a product catalog — they need to know who they are working with. Our supplier assessment video gives you a closer look at how manufacturing capability, production processes, and quality systems are reviewed.

Timelines vary by project complexity:

  • Sampling usually takes 7–14 working days
  • Mass production typically takes 25–30 working days after approval
  • Complex multi-component projects may require 30–40 working days plus shipping time.

Yes. We offer packaging samples at cost, so you can review the material, structure, size, and finishing before committing to mass production. A final print proof can also be provided for approval before production.

  • We accept vector files such as *.AI (Adobe Illustrator), *.PDF, or *.EPS with a minimum resolution of 300 dpi.
  • Please outline all text, embed images, use CMYK color mode, and place special finishes such as foil, embossing, or spot UV on separate layers.JRNY-Box-Dieline-Layer-Example | JRNY

Yes. We support international shipping by air or sea, with delivery terms including FOB, EXW, DDP, and DDU. Courier delivery is also available for samples or small orders.

Horizontal Pattern-Color-8 | Horizontal Pattern-Color-8 | JRNY

Helpful Resources

Explore materials, guides, and downloads before starting your project.

Resource

Paper Sample Book

JRNY Paper Sample Book | JRNY Paper Sample Book | JRNY

Compare paper materials, textures, and weights before choosing the right material for your packaging.

Download

Guides & Catalogues

Download useful packaging references and product resources to support your planning process.

Get in touch

Our team of in-house designers and experts can help you create solutions that bring unique experiences to your users, build brand loyalty and promote your products.

Whether you need advice, a quote, or just want to chat about your packaging needs, we’re here for you.

Horizontal Pattern-Color-8 | Horizontal Pattern-Color-8 | JRNY
[BOXES] Rigid box, folding carton, corrugated box, etc.
[CONTAINERS]
Jar, vial, bottle, tin case, etc.
[BAGS]
Paper bag, mylar bag, woven bag, etc.
[OTHER]
Please describe your packaging ideas in the message section below.
eg. https://JRNY.com/
Drag & Drop Files, Choose Files to Upload You can upload up to 5 files.
Dielines, artwork, product photos, or packaging you like. Up to 5 files, 10 MB each (PDF, AI, EPS, JPG, PNG, ZIP). For larger files, paste a WeTransfer or Google Drive link in your message.

JRNY DESIGN

11 Fl., No. 45, Sec. 1, Anhe Rd.,
Da-an Dist.,Taipei 106057, Taiwan
Follow Us

MON-FRI 09:30 - 18:30 (GMT +8:00)

download playbook

Navigating the Commercial Physics of Supplement Packaging

Horizontal Pattern-Color-8 | Horizontal Pattern-Color-8 | JRNY
Feel free to share any packaging ideas with us.

JRNY DESIGN

11 Fl., No. 45, Sec. 1, Anhe Rd.,
Da-an Dist.,Taipei 106057, Taiwan
Follow Us

MON-FRI 09:30 - 18:30 (GMT +8:00)